Thank you for shopping with Cleminson Homewares. If you are not completely satisfied with your purchase, we are here to help. Returns Products can be returned within 14 days of the original purchase date. ● If your order has not yet been dispatched, we can refund any payment made in full. ● If your order has already been dispatched, please return the goods to us, and we will process your refund accordingly. Please note: All orders are fulfilled by Amazon, so their delivery and returns policies also apply. The return process and timelines may vary based on Amazon’s policies. For more details, you can visit Amazon’s official returns page or contact Amazon customer service directly. Before Returning a Product, Please Ensure: ● The product was purchased within the last 14 days. ● The product is in its original packaging. ● Items are returned in a fully resalable condition, meaning they are unused and in their original packaging. ● Cleminson Homewares reserves the right to refuse refunds or exchanges on items that are not deemed resalable. ● Your statutory consumer rights remain unaffected. Shipping Charges Shipping fees incurred when returning a product are non-refundable. Customers are responsible for paying any postage costs associated with returns, unless otherwise stated by Amazon’s return policy. Damaged Items If you receive a damaged product, please notify us or Amazon immediately for assistance. You may choose to exchange the item or request a refund. In either case, please contact us or Amazon customer service as soon as possible. Sale Items Sale or promotional items are not eligible for refunds. Refunds apply only to items purchased at regular price. ________________________________________ Contact Us If you have any questions regarding our Returns and Refunds Policy, or if you would like to initiate a return, please contact us at: info@cleminsonhomewares.co.uk Please include your name and order ID in your message, and a member of our team will be happy to assist you.
